Law 25 Compliance (Quebec)
At Steve Kemp Snow Removal, protecting your personal information is a priority. This policy explains how we collect, use and protect your data in accordance with the Act respecting the protection of personal information in the private sector (Law 25).
As part of our services, we collect only the information we need: your name, civic address (for snow removal), phone number, email address and, if you choose to attach one, a photo of your driveway. For a job application we also collect your résumé and your availability date. This information is collected with your explicit consent through our online forms or over the phone.
Your data is used exclusively for the following purposes:
We apply technological and organizational security measures to protect your data against unauthorized access. Our site is hosted by Cloudflare, which receives your forms over an encrypted connection, and they are delivered to us by email through the Resend service; the interactive map displays OpenStreetMap tiles. These providers may process your information outside Quebec, including in the United States. Your information is kept for 24 months after your contract ends (or 12 months for an unsuccessful application), after which it is securely destroyed.
In accordance with Law 25, the person responsible for the protection of personal information within the company is Mr. Steve Kemp, owner. You have the right to access, correct, de-index and withdraw your consent at any time. We respond to any request within a maximum of 30 days.
For any request regarding your data:
